3. LEGAL BASIS FOR PROCESSING
We process your personal data in accordance with:
Regulation (EU) 2016/679 (GDPR)
applicable Spanish data protection laws
The legal bases for processing include:
your consent
performance of a contract
legal obligations
legitimate interest
4. PERSONAL DATA WE COLLECT
We may collect and process the following types of personal data:
identification data (name, surname)
contact data (email address, phone number)
billing information (address, company details if applicable)
payment information (processed securely via third parties)
technical data (IP address, browser type, device information)
usage data (pages visited, interactions, time spent)
communication data (emails, messages, inquiries)
5. HOW WE COLLECT DATA
We collect data when you:
visit our website
make a purchase
sign up for a service or program
subscribe to emails or newsletters
contact us directly
interact with our website (cookies, analytics)
6. PURPOSE OF DATA PROCESSING
We use your personal data for the following purposes:
to provide and deliver products and services
to process payments and transactions
to manage customer accounts
to communicate with you
to provide customer support
to send transactional emails (order confirmation, access links)
to send marketing communications (only with consent)
to improve our website and services
to ensure security and prevent fraud
7. PAYMENT PROCESSING
Payments are processed securely through:
Stripe
We do not store full credit card details.
8. THIRD-PARTY TOOLS AND SERVICE PROVIDERS
We use third-party service providers to operate our business, including:
Make
Shoprocket
PDF4me
Showit
These providers may process personal data on our behalf under strict data processing agreements.
9. COOKIES AND TRACKING TECHNOLOGIES
What are cookies
Cookies are small data files stored in your browser that help websites function and improve user experience.
Types of cookies we use
Essential Cookies
Necessary for website functionality (e.g., login, cart, security).
Preference Cookies
Remember your settings (language, region, preferences).
Analytics Cookies
Help us understand how users interact with the website.
Marketing Cookies
Used to track visitors and show relevant advertisements.
Consent
We use a cookie consent system that allows you to:
accept or reject non-essential cookies
manage your preferences
withdraw consent at any time
10. YOUR RIGHTS UNDER GDPR
You have the following rights:
right of access
right to rectification
right to erasure (“right to be forgotten”)
right to restriction of processing
right to data portability
right to object
right to withdraw consent
You can exercise your rights by contacting us at:
info@almaelite.com
11. DATA RETENTION
We retain your personal data only as long as necessary for:
providing our services
legal and accounting obligations
resolving disputes
enforcing agreements
12. DATA SHARING AND DISCLOSURE
We may share your data with:
payment processors
technical service providers
email and automation systems
legal authorities if required by law
We do not sell your personal data.
13. INTERNATIONAL DATA TRANSFERS
Some service providers may process data outside the European Economic Area (EEA).
In such cases, appropriate safeguards are applied, including:
standard contractual clauses
data protection agreements
14. DATA SECURITY
We implement appropriate technical and organisational measures to protect your data, including:
secure servers
encrypted connections (SSL)
access control systems
However, no method of transmission over the internet is 100% secure.
15. MARKETING COMMUNICATIONS
We will only send marketing communications if you have given explicit consent.
You can unsubscribe at any time by:
clicking the unsubscribe link in emails
contacting us directly
16. THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
17. CHILDREN’S PRIVACY
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.
18. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy at any time.
The latest version will always be available on this page.
19. CONTACT
If you have any questions about this Privacy Policy or your personal data, you can contact us at:
info@almaelite.com
