Legitimacy for Data Processing
Consent.
Obligation to Provide Data
You are not obliged to provide the requested data; however, supplying such data is a necessary requirement for formalising your registration or purchase and/or for addressing your inquiries.
Data Retention Period
In cases where processing is based on consent, data will be retained until you request its deletion.
Data Communications
Your data will be communicated to logistics and transport companies, as well as in other instances where necessary for the fulfillment of the contractual relationship and/or as legally required. No international data transfers are anticipated.
Social Media
This website contains links to the social media profiles in which AVALON LIFE MANAGEMENT or its brand ALMA ELITE has a presence. If you choose to follow us on any social media platform where we have a profile or page, please be informed that we will manage communications through these platforms in accordance with the terms and conditions of each social network, and your data will be processed to manage the list of individuals interested in the activities and news from AVALON LIFE MANAGEMENT communicated through each social network. This information will always be received via the respective social network while you remain a follower of AVALON LIFE MANAGEMENT on that platform. Each of these social media platforms has its own terms and conditions and are independent entities.
Rights to Access, Rectification, Deletion, Limitation, Opposition, and Portability
You may exercise your rights of access, rectification, deletion, limitation, opposition, and portability by emailing info@almaelite.com with the subject "data protection," or by writing to us at c/ Maestro Ángel Llorca 6 – Planta 13, Madrid 28003, Spain. In both cases, please include a copy of a document that verifies your identity. When the processing is justified based on consent and is carried out through automated means, you have the right to data portability, meaning you can have your data provided in a structured, commonly used, and machine-readable format, including the right to send it to a new data controller.
Cancellation and Withdrawal Policy
You may exercise the right of withdrawal within 14 days from the acceptance of the service agreement; however, due to the nature of the service, where a significant amount of knowledge is imparted at the outset, only 50% of the total contract amount will be refundable. Additionally, you may exercise the right to cancel the signed agreement should the need arise, entitling you to a refund of the proportion of the contract that has not been executed.